Terms and Conditions

 

Prices and Payment

All prices stated are in £ sterling. Delivery charges are not included in the prices stated. We accept payment by debit or credit card and these are processed by Paypal or Sagepay.  Should an item be out of stock, we will inform you of this and give you the opportunity to cancel your order and a refund will be given.

 

Delivery
Postage and Packing is based on the weight of the items purchased, up to a maximum of £4.25. Free Delivery is offered on orders over £60. Please contact us via email for delivery costs outside the UK, stating the item number of the products you require. We cannot guarantee delivery times but we aim to dispatch goods within 3 working days.

 

Purchasing
All items offered on our website are subject to availability. To purchase any of the items on our website, click the "Add to Basket" button shown on each product page. When you place an order to purchase a product by clicking the button "Order Now", we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've accepted your order or dispatched the product to you.

 

Cancellation
You have the right to cancel your order within 14 days of delivery and return them for a full refund, excluding any postage paid. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense.

 

Customer Service
You can e-mail, write, telephone or fax with any queries or concerns and we will do our upmost to deal with them.